Home / Applicant Safety
Last updated 6 November 2026
TalentHeron wants applicants to understand each job clearly and to feel safe from start to finish. This page sets out the standards we keep in our adverts and in our conversations with applicants.
It is a summary. Our Website Terms and Privacy page contain the full detail and take priority if there is any difference.
We advertise only jobs that employers truly have available. We do not promise earnings, and we never invent figures, ratings or placement numbers. If an advert and the site disagree, we correct the wrong one.
TalentHeron never asks applicants for money, whether deposits, kits, training payments, credits or top-ups. We will also never ask for your passwords, security codes or banking logins.
Before you start, ask the employer to confirm in writing who they are, what the work involves, the pay and the payment dates. HR can explain the general picture on WhatsApp, but rely on the employer's written terms.
Our jobs are open to adults throughout Australia. Nobody is excluded on account of race, religion, gender, sexuality, disability or a similar characteristic.
If another format or extra support during the course would help you, let HR know and we will do what we can.
Every job begins with a short online course, and HR stays available on WhatsApp throughout. You will not be expected to start until you feel ready.
Employers must describe their jobs honestly, pay as agreed and treat applicants respectfully. We investigate every complaint about an employer and stop introductions when a concern is confirmed.
Genuine TalentHeron messages come from the WhatsApp number on this site or from an email address ending in @talentheron.com. We will never ask you to switch to an unfamiliar app, send you a payment link or ask to see your screen. If anyone does, do not reply, and tell us.
Personal information is handled as described on our Privacy page and in line with the Australian Privacy Principles.
If an advert, a message or a job seems wrong, email careers@talentheron.com with as much detail as possible. Someone on our team reads every report and will let you know what we found.
Our descriptions, photos and examples give an honest, general picture of home-based work. The photos show people working and are not of specific employers or applicants. We update the site when a job changes.
You can take as long as you need, ask HR anything, and decline any job without giving a reason. Nobody will push you to decide.
We want the site to work well for every visitor. If something on a page is hard to read or use on your device, email us and we will send you the information another way.
We look at these standards again after any process change and once a year at minimum. Any change is shown here with a new date.